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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

My Video is BLACK!!!!

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MYKingAssoc
Explorer
Explorer

‎2023-06-13 05:59 PM - last edited on ‎2024-01-12 11:06 AM by Community Moderator | Employee

I have a BLACK Video screen!!  None of the suggested solutions are working.  My camera is built-in and is on while in zoom but NOTHING!  My background filters show but no viewing of me.  I'm on windows 11, desktop.

I am beyond frustrated!!  I see that several others are experiencing the same issue.  I have also submitted a ticket!!  What is happening????

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MYKingAssoc
Explorer
Explorer

‎2023-06-13 07:51 PM

Please disregard!!!!  My laptop has a privacy shutter that I never realized was there!!!  I apologize.  Zoom had nothing to do with my issue!!  So very sorry!!  Sheesh!!!  

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MYKingAssoc
Explorer
Explorer

‎2023-06-13 07:51 PM

Please disregard!!!!  My laptop has a privacy shutter that I never realized was there!!!  I apologize.  Zoom had nothing to do with my issue!!  So very sorry!!  Sheesh!!!  

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