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My Video is BLACK!!!!

MYKingAssoc
Explorer
Explorer

I have a BLACK Video screen!!  None of the suggested solutions are working.  My camera is built-in and is on while in zoom but NOTHING!  My background filters show but no viewing of me.  I'm on windows 11, desktop.

I am beyond frustrated!!  I see that several others are experiencing the same issue.  I have also submitted a ticket!!  What is happening????

1 ACCEPTED SOLUTION

MYKingAssoc
Explorer
Explorer

Please disregard!!!!  My laptop has a privacy shutter that I never realized was there!!!  I apologize.  Zoom had nothing to do with my issue!!  So very sorry!!  Sheesh!!!  

View solution in original post

1 REPLY 1

MYKingAssoc
Explorer
Explorer

Please disregard!!!!  My laptop has a privacy shutter that I never realized was there!!!  I apologize.  Zoom had nothing to do with my issue!!  So very sorry!!  Sheesh!!!