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My Laptop Screen Went Black During Screen sharing in Zoom

phyowaitun
Newcomer
Newcomer

Hello Everyone, 

Nice to meet you all. 

My laptop is a new one. The model is Lenovo Thinkpad E14 i3 11 Gen with 8 GB RAM and Intel integrated graphics, and Windows 10.

At first, it's OK to share my screen for some time. But, after some time, my zoom stops immediately and quits sometimes. Sometimes, I have got a black screen. I can still hear the other side and they all can see me. But, I can't do anything. 

When I search in the community I found a post by the Zoom Help centre. But, this is just for Nvidia Graphics laptop. 

Can you please help me with this? Thanks in advance! 

Regards,

Phyo

3 REPLIES 3

junie
Newcomer
Newcomer

Have you found a solution to your question about black screen when sharing a video. I am dealing with the same problem. Thanks for any help.

Anthonyretreat
Newcomer
Newcomer

I too have this problem - It seems the only solution is to use Microsoft Teams!

sj168
Newcomer
Newcomer

Is your problem resolved?  I too have the same problem.