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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

[Move to] button in breakout rooms not working

b072101
Newcomer
Newcomer

‎2022-03-31 06:17 AM

When I'm managing breakout rooms, I have both allow participants to choose room and allow them to return to the main session selected. However, when I need to move a participant to a different room nothing happens when I click the [Move to] button. I get no options and am unable to move the participant. This was working for me until the last update. What do I do because I need to be able to move participants!

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SKMNL
Newcomer
Newcomer

‎2022-04-10 08:38 AM

This sounds familiar. Could it be that participants need to confirm on their own device? Unless they click 'ok' or so, they'll stay in their own room.

I'm not sure if that's your problem, but that's what we sometimes notice. You could test it with a second device.

The way we fix it is moving them to another breakout room and then back to the one you want. They'll get a new confirmation pop-up. There should also be an option where participants don't need to confirm it and they'll be moved instantly.

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