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Host, Co-Host or Interpreter able to make language channel settings for participants

Lohengrin_AOC
Newcomer
Newcomer

The 11th Judicial Circuit of Florida is the nation's 3rd largest Judicial Circuit and it is currently using Zoom as its' platform of choice for Court hearings since the pandemic broke out. You all have been a great asset not just to the state of Florida but to its' citizens. I'm hoping this discussion sheds light and hopefully fixes a limitation we are experiencing with the interpretation system in zoom.

As you can imagine, here in South Florida we have heavy demand of language interpretation services from the courts. Currently, our staff have to instruct all attendees needing interpretation through a 4 button selection process in order to get them to the proper channel so they can hear the SpanishCreole language channel. This is highly disruptive to the court case and even if taken aside (breakout room) it is still requiring extra time and effort from court staff. It would be highly beneficial to the citizens of Florida if the court staff (Host, Co-Host and/or the Assigned Interpreter) could assign participants to a language channel. Similar to how the Host can now mute attendees/participants.

Thank you in advance.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

As an audio and broadcast engineer here in Florida I can tell you that computer audio can be very complicated. It is not clear what you are doing since normal interpretation takes 2 clicks to select the audio language channel. Please post screenshots to show your process.