cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Missing some meetings in iOS devices

ray_e
Newcomer
Newcomer

‎2023-07-13 04:50 AM - edited ‎2023-07-13 05:28 AM

Hello! Our company has not yet integrated Exchange with Zoom. However, we follow these steps to sync Zoom Meetings with the app: More > Meetings > Synced Calendars.

The issue we are facing is that most meetings appear, but some do not. For example, I have a recurring meeting every day at 9 AM, but it only appears on certain days. I am not the host, and my colleagues are also experiencing the same problem with this meeting and some others. Additionally, invitations from clients outside the company do not appear at all.

We would like to use this feature to connect to nearby Zoom Rooms, but it seems to be unreliable.

Troubleshooting steps taken:

  • Using Zoom Client 5.15.2 (8833)
  • Updated to the latest iOS version
  • Logged out of the app and logged back in
  • Disable/re-enabled Sync
  • Tried both Wi-Fi and 5G networks
  • Encountered the same issue on both my iPad and iPhone, as well as on other colleagues' devices

Does anyone have any insights into what might be causing this issue?

Thank you!

0 Likes
0 REPLIES 0