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Memory problem with Zoom on MacBook Air M1

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warrenkc
Explorer
Explorer

‎2021-12-09 06:46 PM

Hi. Please see attached photo. What would cause this memory issue? How can I fix this memory issue?

Thanks!

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2 ACCEPTED SOLUTIONS

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-17 10:35 AM

Hey @warrenkc, firstly, I'd close all other applications > uninstall Zoom > reboot your Mac > reinstall Zoom downloading the latest version from https://zoom.us/download. 

 

Let me know if that helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-21 07:01 AM

Hey @warrenkc, checking in on my reply! Was reinstalling Zoom helpful with that memory % usage? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
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Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-17 10:35 AM

Hey @warrenkc, firstly, I'd close all other applications > uninstall Zoom > reboot your Mac > reinstall Zoom downloading the latest version from https://zoom.us/download. 

 

Let me know if that helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-21 07:01 AM

Hey @warrenkc, checking in on my reply! Was reinstalling Zoom helpful with that memory % usage? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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