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Memory problem with Zoom on MacBook Air M1

warrenkc
Explorer
Explorer

Hi. Please see attached photo. What would cause this memory issue? How can I fix this memory issue?

Thanks!

2 ACCEPTED SOLUTIONS

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @warrenkc, firstly, I'd close all other applications > uninstall Zoom > reboot your Mac > reinstall Zoom downloading the latest version from https://zoom.us/download

 

Let me know if that helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @warrenkc, checking in on my reply! Was reinstalling Zoom helpful with that memory % usage? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @warrenkc, firstly, I'd close all other applications > uninstall Zoom > reboot your Mac > reinstall Zoom downloading the latest version from https://zoom.us/download

 

Let me know if that helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @warrenkc, checking in on my reply! Was reinstalling Zoom helpful with that memory % usage? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!