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Mainland Chinese cannot log into zoom lately

ming1877
Newcomer
Newcomer

anyone knows why people in China recently keeps seeing error code 13215 and cannot join meeting?

any solution to this?

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @ming1877, please refer to this post:

解決済み: Chinese users unable to enter meetings - Zoom Community

 

Thank you, 


Carla (she/her/hers)
Zoom Community Team
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