cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Magewell to Zoom - Framerate FPS Dropping

MikeMorabe
Newcomer
Newcomer

‎2022-07-19 09:22 AM - last edited on ‎2023-06-09 12:06 PM by Community Moderator | Employee

Hey all! We have been running a full virtual event setup for a long time now, and I've noticed I am having frames dropped in our meeting rooms (even with HD rooms enabled). 

 

Signal Flow: Switcher SDI Out > Decimator Converter to HDMI > Magewell HDMI+ > i9 MBP and M1 Mac Mini (all on a 1G Fiber network for streaming multi rooms in house)

 

Signal being sent looks fine through zoom, but on the receiving end, we're still not getting full 29.97/30 fps at all and it looks like it's sending at 25 FPS instead. 

 

Anyone have any suggestions? Is there a Magewell firmware upgrade that might fix this? 

 

Attached is a screenshot from one of our shows (doesn't look 1080p) and saying I'm receiving only 720p even though I'm supposed to have HD rooms =/ 

 

Screen Shot 2022-07-19 at 9.06.47 AM.png

 

Topics:
0 Likes
0 REPLIES 0