cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Mac Studio Display camera is turned on and selected, but Zoom only shows a blank screen.

io4
Newcomer
Newcomer

‎2024-03-29 12:42 PM

I have a Mac Studio Display Monitor that includes a built-in Camera. When I switch Zoom to this camera my video is blank / black despite the camera light being on. I do not have this problem in other video conferencing applications like Teams. The problem has persisted for months despite:

  • Uninstalling and reinstalling / updating Zoom
  • Updating the Mac
  • Resetting Studio Display Monitor
Topics:
0 Likes
1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-16 11:28 AM

Hi @io4 thank you for posting for the first time, and welcome to the Zoom Community!

 

Can you try updating the Zoom app to the latest version? Let me know how that goes!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes