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Mac Studio Display camera is turned on and selected, but Zoom only shows a blank screen.

io4
Newcomer
Newcomer

I have a Mac Studio Display Monitor that includes a built-in Camera. When I switch Zoom to this camera my video is blank / black despite the camera light being on. I do not have this problem in other video conferencing applications like Teams. The problem has persisted for months despite:

  • Uninstalling and reinstalling / updating Zoom
  • Updating the Mac
  • Resetting Studio Display Monitor
1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @io4 thank you for posting for the first time, and welcome to the Zoom Community!

 

Can you try updating the Zoom app to the latest version? Let me know how that goes!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?