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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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MY ACCOUNT HAS NO PERMISSION

TONYAMOR
Newcomer
Newcomer

I NEED HELP EVERY TIME I TRY TO JOIN A ZOOM MEETING IS SAYS THIS (LOOK AT ATTACHMENT) AND I DONT KNOW WHAT TO DO

Screenshot 2022-02-16 12.51.08 PM.png

2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

Looks like you were provided the incorrect link to the meeting and instead provided a link to a page on their account. That page usually appears when you are trying to access a page in an account you don't have permission to access, such as the Billing page. Reach out to the host and ask them to confirm the link they provided. 

I don't know the host of the zoom meeting and I have no way in contacting the zoom host of that meeting