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Lost video

WeeLaddie
Newcomer
Newcomer

I have been using zoom successfully for more than a year but about a month ago my video started being "flaky" & I would constantly have to keep clicking on the icon at bottom left to keep my video feed live.  Now the icon has disappeared completing & the only info available to the right of the microphone (audio) icon when I click on the up arrow is for speaker options.  Nothing on the tool bar to indicate what happened to my video!  Having been joining mtgs by audio only with a black box which includes my name.  Thanks for any help!

1 REPLY 1

timstringer
Explorer
Explorer

@WeeLaddie – If you haven't already, I recommend restarting your Chromebook and making sure that you've upgraded to the latest version of Zoom (version 5.0.1, according to the Chrome OS release notes). Best wishes getting this resolved!