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2022-04-26 11:22 AM
I have Zoom connected to my Google Calendar. I have a photo linked to my name. I have changed the settings so I, and anyone else on my call is allowed to record and share the screen. However, sometime when I sign into a call, it just shows my name spelled out - not a picture. At that point I know I'm in the "wrong" account and will not only not be allowed to record, but will not allow anyone to share their screens. It almost looks like there are 2 accounts. I am not able to figure this out. Our company changed email address a few months back with a merger, this may have caused the problem. However, I have tried changing emails, and can't find a second account. Zoom seems to be unable to help. Can anyone advise?
2022-04-28 10:57 AM
I have had issues as we had an email change, too. It really plays havoc as I can no longer use my Outlook Calendar to generate meeting, I have to go to the Zoom account web page. No resolution as of yet for me either.