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Local recording failed to include screen share after pausing recording at lunchtime

PaulSimons
Newcomer
Newcomer

‎2024-07-19 04:45 AM

Hi everyone, I'm hoping someone can help or provide guidance.

I ran a webinar training session with 'Local Recording' and on playback, the session during the morning was fine, but I paused the recording at lunchtime and continued recording after lunch. What the recording shows is that after resuming recording, my video (me) was frozen and there was no screen share recorded for the whole afternoon session. What was recorded was the audience video placeholders and nothing else! Clearly, I was screen sharing and I wasn't frozen during the live session. Audio was fine throughout the entire recording. Help!

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