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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Live Streaming App

MBKFlorida
Newcomer
Newcomer

I set everything up correctly to stream into a facebook group - Stream Key - Server URL/RTMP - Page link - but still get an error when trying to actually stream. It says:

 

Error: Failed to connect to Zoom services
Please refresh the app and try again. Logging out of all streaming platforms and adding these channels again may solve the error. If the error persists, contact Zoom support.

 

I've cleared the channel and re-entered the info several times - all w/the same result. Anyone know what else I can try?
On an IMac

2 REPLIES 2

Inbal1
Newcomer
Newcomer

did you find an answer? struggling with the same thing

It is very sad that my $15.99 a month is not good enough to get live support from zoom with a problem that multiple people are having . the problem is not from Facebook it's on the zoom end and yet they leave us struggling as we pay monthly. too sad.