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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Live Assistant

jmignano
Zoom Partner
Zoom Partner

‎2023-12-08 03:14 PM

In my old company, I had the ability to sign in as a Live Assistant on any meeting across the organization. Can someone help me understand what specific licensing model that feature is available under? I've tried calling over the phone, and working through the ChatBot, and I can't seem to find anyone who knows what this is.

 

Thank you for the help!

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KhatC
Zoom Employee
Zoom Employee

‎2023-12-11 01:57 PM

Hi @jmignano! If you have a Business, Education, or API Plan and you are also the account owner or admin, you will have access to the Dashboard that lets you view current live and past meetings or webinars held. This also includes the feature to Join Live as Assistant. For more information, check out https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063135.

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