Lenovo IdeaPad S340 Integrated Camera not working

[rhansen86]

I have a Lenovo IdeaPad S340.  The integrated camera worked fine until I tried to do a virtual background with Zoom.  Now the camera only turns on an off and doesn't give a picture.  I have tried to turn on the camera from the settings and the function key, adjust the privacy mode from Lenovo Advantage, and uninstall the camera.  I end up with the same problem on of the camera turning on and off with no picture.  Any ideas about how to fix it?

[ChrisO]

Hi rhansen86,

Have you viewed the Zoom help article and followed all the troubleshooting steps? You can find it here Video not working on Lenovo devices. If the steps there do not work there is a link at the bottom for additional troubleshooting steps.