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Zoom AI Companion2023-11-06 03:04 PM
I have been using my JE2 65 headset without issue for months. Starting last week, when I raise the boom mic to mute. I get the prompt to confirm if I want to leave the meeting. And if I move the mic back down, it shuts the meeting down completely. I constantly have to hit cancel to avoid this.
I checked the firmware with Jabra and I am up to date. I haven't made any changes to the Jabra settings and the Mute Mic with Boom mic option is selected.
I also checked with my old Jabra boom mic and the same thing happens. So I am thinking this might be a zoom issue.
Is anyone else having these issues?
Solved! Go to Solution.
2023-11-06 03:39 PM
resolved - turn off "sync buttons on Headset"
2023-11-06 03:39 PM
resolved - turn off "sync buttons on Headset"