cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Bose qc earbuds II mic stops working during call

Aviadfurman
Newcomer
Newcomer

I bought a brand new Bose qc earbuds II and every time at some point of the call, the other side will stop hearing me. It can also come suddenly back to life.

Can tell if it’s a connectivity problem, or anything else. Did you hear about something like this? What can I do?

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Can you test with a pair of wired headphones/earbuds and see if the same issue occurs?

 

This won't necessarily indicate a wireless connectivity issue (could still be driver-related), but is a good place to start ruling things out.