cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Issues with upgrades

MK54
Newcomer
Newcomer

‎2023-08-21 03:10 PM

Hello, The past couple times I have used Zoom I have had issues with upgrades---meaning I am signing in to my meeting and then there is a box that pops up  asking. me to do the upgrade. So I click to do the upgrade, and it looks like it is going to do the upgrade  but then I get a message the upgrade failed. Last time I tried to use zoom because  I was unable to do the upgrade, I could not attend my meeting. Any thoughts or help with this would be appreciated. 

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-28 12:29 PM

Hi @MK54 thank you for your post within the community! Do you mind sharing with me what operating system you are currently running Zoom on whether that be macOS or Windows? Also, are you prompt any specific error code as well with the failed updating error message? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes