Internal Server Error

[Jibanez]

My organization  Children's Hospital & Medical Center is using Zoom for Virtual Care visits scheduled from EPIC EMR. 

There is a report that the attending person would get the following message when trying to connect.

This issue was reported today 11/12/21 at 1030 AM Central time.

Was there anything going on with zoom systems at this time? 

Are there any resources that can help identify what the issue was for this reported issue?

Error message below.

" Internal Server Error 

500 - v=2.0;clid=aw1;rid=INT_83bd87f96eb747df "

Link ti Error message below.

https://applications.zoom.us/telehealth?org_id=CgMhfvcnjqKjeaxAci5MSot452vSZQdce6MQ&data=Tnd8Yu53cBZ...

[Bri]

Hi @Jibanez! Are you all still having this issue? Just wanted to check in! 

[suwuman]

Hi there i have the same problem.

[Jibanez]

From time to time, this issue is being reported. What should we do to correct this issue?

[naugustine87]

Hey

I am having the same issue today

[MGSR]

Hello there,

I'm sorry for the inconvenience. Kindly do a clean uninstall and reinstall the Zoom app with the latest version.

Please let us know if you need further assistance.

[Ivaylo]

I have the same issue.

[limudeyhutz]

I have the same problem!
How can we fix it ASAP

[Edwin1]

Buenas tardes, tengo este problema al acceder a la nube de zoom:

Internal Server Error

Internal Server Error

500 - v=2.0;clid=aw1;rid=INT_aeac67344efce8f1

Quisiera saber si lo solucionarán lo mas pronto posible. Gracias

[osaka]

I have the same problem.

Internal Server Error
500 - v=2.0;clid=aw1;rid=INT_c60767e03d9349b5

[Jeanandjack]

Same problem

Internal Server Error

500 - v=2.0;clid=aw1;rid=INT_6fe655aaa8650d90

https://applications.zoom.us/telehealth?org_id=CgMhfvcnjqKjeaxAci5MSot452vSZQdce6MQ&data=Tnd8Yu53cBZ...

[Dawit_77]

We integrated Zoom into Moodle for online course. We have had the same problem since 11 December 2021. 

The error message is shown below. Any tips on how to fix it soon?

"Internal Server Error

Internal Server Error

500 - v=2.0;clid=aw1;rid=INT_88f73ecfc646efc4"

[flower528ster]

May I know you guys have solution for this problem?

We integrated Zoom canvas for the online courses and encountered the same problem since 11 December 2021. 

The error message is shown below. 

"Internal Server Error

Internal Server Error

500 - v=2.0;clid=aw1;rid=INT_88f73ecfc646efc4"

We can directly login zoom and do the meeting, but cannot access from canvas integration. 

[BeClever]

I got the same problem with the Moodle LTI integration:

Internal Server Error

500 - v=2.0;clid=aw1;rid=INT_bb3ec1824d53d15c