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Incorrect message to guests that I am in a meeting

btw1979
Newcomer
Newcomer

‎2022-02-09 05:44 AM - last edited on ‎2023-06-30 12:37 PM by Community Moderator | Employee

Dear Community

I am having a recurrent problem that when I host a meeting then launch the meeting at the appropriate time in zoom,  and my guest clicks on the link which I have sent at the start time, my guest receives an incorrect message that I am "in another meeting".  How do I cure this problem?

 

btw1979

Topics:
2 REPLIES 2

crchan123
Zoom Employee
Zoom Employee

‎2022-07-06 01:41 PM

Hi @btw1979, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-09 09:41 AM

Hey @btw1979, usually when this happens, as the host, you still may have an open Zoom Meeting that wasn't properly ended. Suggest going to https://zoom.us/meeting#/upcoming and seeing if there is any other active meetings going on that you can end. 

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