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ISSUE: Virtual Background

reesespuff
Newcomer
Newcomer

‎2022-04-26 08:42 AM

I can't seem to use my virtual background without a green screen. I believe my MacBook reaches its requirements to do so. Please help.

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Happytohelp123
Community Champion | Employee
Community Champion | Employee

‎2022-04-26 01:11 PM - edited ‎2022-04-26 01:12 PM

Hello @reesespuff  Can I have you forward me the following information from About This Mac?

Click the Apple icon in the top-left corner of your Mac. This will bring up a drop-down menu. Pick the top option: About This Mac. The resulting window should show you the information you need including processor speed, memory, and graphics card information.
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