IOS audio level 0 not supported

[Roger-S]

I've been successfully hosting hybrid Zoom meetings with my Mac laptop, iPhone, and iPad all connected in the same room for 4+ years. One for the speaker video and room audio, one for the class video, and one for me to control the session and share docs on the screen. Only 1 of the 3 devices is connected to audio--to avoid feedback.

Until this month. Now, I get a message that Zoom is unable to turn volume to 0 on iOS devices. And the phone and tablet now give low volume feedback during our meetigs. What changed and how do I avoid this problem?

[ExpertswhoJohn]

hi @Roger-S ,

This is an issue with the Mac operating system that it won't let us turn the volume to zero. When I use my iPad as an extra account for a meeting, I disconnect the audio so it does not give me that echo effect.

all the best

John Drinkwater

[melkebir]

hi @ExpertswhoJohn , is it possible to change the default settings on my iPad so that meetings always start with the audio disconnected?

[ExpertswhoJohn]

Yes @Roger-S ,

Firstly, you can create meetings and, in the options, set the meeting to mic off to start.

On your iPad, in your options, you can click on the meetings section and choose to have your microphone muted by default. You can also default to video off.

all the best

john