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I need to remove virtual background from zoom meeting I tried from more and choose none but its not

DrNadine
Newcomer
Newcomer

I try to remove virtual background from zoom meeting.  From more and choose none but its not working 

5 REPLIES 5

lexiborol
Newcomer
Newcomer

Hi DrNadine,
If your virtual background is not turning off after selecting “None,” try these steps:

  • Open Zoom Settings and go to Background & Effects
  • Ensure that “I have a green screen” is unchecked
  • Restart your Zoom app and try again
  • If the issue persists, update your Zoom to the latest version

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @DrNadine,

 

please user instructions in this support article.

Enabling or disabling virtual backgrounds

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @DrNadine!

Did you see the previous responses?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

If none is selected in the Zoom background and effects menu it's very possible that the virtual background is coming from your operating system or some other program.

 

Screenshot 2025-03-14 at 11.40.33.png

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

I believe this is my issue, but I need instructions to fix the problem. Where can I find/delete the image that i uploaded as a background image. When I select NONE in virtual images, the image is still there. HELP