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I just want to be able to use an email and password to sign in

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AndreaDunlop
Newcomer
Newcomer

‎2024-01-24 04:47 PM

I want to be able to login to zoom with an email and password rather than using my Google account, Is there any way to de-link the two? I have a paid account. This platform is maddening. 

Topics:
1 ACCEPTED SOLUTION

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Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-01-25 12:13 AM

Hi

go to your web portal and check the setings sign in. There you can change the email address and you can activate the 2FA so I guess you should be able to change it there.

Please let us know if this helped

thanks

 

Let's be realistic. Let's do the impossible!

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3 REPLIES 3

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Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-01-25 12:13 AM

Hi

go to your web portal and check the setings sign in. There you can change the email address and you can activate the 2FA so I guess you should be able to change it there.

Please let us know if this helped

thanks

 

Let's be realistic. Let's do the impossible!

Go to solution
Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-01-31 10:15 AM

Hi! I have reviewed your post and @Calvo provided a helpful reply, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions! 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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AndreaDunlop
Newcomer
Newcomer

‎2024-01-31 01:54 PM

This is not working. I have my email entered but it's just linking to my gmail for sign in. I want to be able to sign in DIRECTLY to zoom without going through Google. 

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