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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I just want to be able to use an email and password to sign in

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AndreaDunlop
Newcomer
Newcomer

‎2024-01-24 04:47 PM

I want to be able to login to zoom with an email and password rather than using my Google account, Is there any way to de-link the two? I have a paid account. This platform is maddening. 

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1 ACCEPTED SOLUTION

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Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-01-25 12:13 AM

Hi

go to your web portal and check the setings sign in. There you can change the email address and you can activate the 2FA so I guess you should be able to change it there.

Please let us know if this helped

thanks

 

Let's be realistic. Let's do the impossible!

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3 REPLIES 3

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Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-01-25 12:13 AM

Hi

go to your web portal and check the setings sign in. There you can change the email address and you can activate the 2FA so I guess you should be able to change it there.

Please let us know if this helped

thanks

 

Let's be realistic. Let's do the impossible!

Go to solution
Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-01-31 10:15 AM

Hi! I have reviewed your post and @Calvo provided a helpful reply, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions! 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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AndreaDunlop
Newcomer
Newcomer

‎2024-01-31 01:54 PM

This is not working. I have my email entered but it's just linking to my gmail for sign in. I want to be able to sign in DIRECTLY to zoom without going through Google. 

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