cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I just want to be able to use an email and password to sign in

AndreaDunlop
Newcomer
Newcomer

I want to be able to login to zoom with an email and password rather than using my Google account, Is there any way to de-link the two? I have a paid account. This platform is maddening. 

1 ACCEPTED SOLUTION

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi

go to your web portal and check the setings sign in. There you can change the email address and you can activate the 2FA so I guess you should be able to change it there.

Please let us know if this helped

thanks

 

Let's be realistic. Let's do the impossible!

View solution in original post

3 REPLIES 3

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi

go to your web portal and check the setings sign in. There you can change the email address and you can activate the 2FA so I guess you should be able to change it there.

Please let us know if this helped

thanks

 

Let's be realistic. Let's do the impossible!

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi! I have reviewed your post and @Calvo provided a helpful reply, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions! 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

AndreaDunlop
Newcomer
Newcomer

This is not working. I have my email entered but it's just linking to my gmail for sign in. I want to be able to sign in DIRECTLY to zoom without going through Google.