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I can't log in zoom with Google account.

Terry_Gu
Newcomer
Newcomer

Hi there, I was wondering if you can help me out.  I installed Zoom 5.7.5(1020) and I clicked on Google account to log in but the software didn't respond. Also I tried to click other button only log in worked.

7 REPLIES 7

Iris
Community Champion | Employee
Community Champion | Employee

Hello Terry, after your installation , have your tried to reboot the computer? Or did you try to close the app and re-open it. Seems the application is stuck for some reason. Maybe the application was not installed properly. If it is still the same issue after you reboot the computer, i recommend you to uninstall the Zoom app and download it from Zoom office website:zoom.us.

Iris_0-1629336296591.png

 

This is also an issue for me

 

I click the Google icon to sign in on the Zoom Client application on my Mac, and after clicking on my account to sign in I receive a 504 Error

 

 

this is also issue for me i deleted zoom and installed then i shut down my computer then tutned it on again it is still not working

None of what you suggested made any difference.  I still can't log into zoom from the android phone using any method.  I can log in on my windows machine.  

Chickadee
Newcomer
Newcomer

Worked like a dream.  Sorry I had to miss 2 meetings before I found out what was wrong!!!  Thanks!

LeoInvictus
Newcomer
Newcomer

Having the same issue as the others.  Zoom seems to be broken and will not allow you sign into zoom via a google on an android phone.  Is there a fix coming?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @LeoInvictus,

I'm sorry for the inconvenience. 

Try clearing the cache in your app settings or reinstalling the app. Also, ensure that the app has the necessary permissions to function properly.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?