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I can't hear the music when I click Share Sound.

oberljac
Explorer
Explorer

When I, am playing music, I can hear it.  When I share my screen, I can hear it.  As soon as I click share sound, everyone but me hears the music.

1 ACCEPTED SOLUTION

oberljac
Explorer
Explorer

I think i figured it out.  If I change my audio to my PC, I can hear it.  I had it going to my jabra speaker.

View solution in original post

3 REPLIES 3

bstrelko
Community Champion | Customer
Community Champion | Customer

Can you please let us know the following:

  • Which version of Zoom Client you're using
  • Which OS you are running
  • Exact steps taken when sharing (including which source is selected)
  • Audio device that's being used to play back audio (and that Zoom is capturing)

This info will help to inform next steps.

oberljac
Explorer
Explorer

I think i figured it out.  If I change my audio to my PC, I can hear it.  I had it going to my jabra speaker.

bstrelko
Community Champion | Customer
Community Champion | Customer

Great to hear!