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the zoom support center keeps saying it's under account management in account settings but as you can see in the screenshot that's not their

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Hi, @ZevFeitelson

Is your Zoom account a basic plan?

If you are on a basic plan, you will not see your account settings.

I believe that Zoom support representatives assume that you are on a paid plan.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!