cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I am the host. I cannot see my participants.

Barbara77
Newcomer
Newcomer

‎2022-01-31 06:43 AM

I have been using Zoom for almost 2 years.  suddenly I cannot see my participants.  Any suggestions? I have rebooted and checked settings.

0 Likes
1 REPLY 1

jeremyjustin
Community Champion | Employee
Community Champion | Employee

‎2022-01-31 08:43 AM

HI @Barbara77 thank you for your post here on the Zoom Community! We have introduced a newer feature where you can actually stop all incoming video from participants. This is meant to help relieve fatigue for people who sort of just need to take a break from stimulation. I am not sure if that is the specific issue but wanted to link a support article here...if you can take a look and see if maybe that is what is going on? https://support.zoom.us/hc/en-us/articles/4409500570381-Stopping-all-incoming-video-in-a-meeting-or-...

 

If not maybe you can help us understand what you are seeing when in a meeting, and if you know for sure that participants are there (maybe you can hear them but not see them for instance)?

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!