I am facing the black screen issue. What was that?

[Aslam236]

I take a university lecture on my mobile phone, I am facing the black screen issue. What was that? If you want to check your mepco online bill then click on it.

[Humashankar]

Hi, You mean to say you face camera issues / over all meeting is not active and giving you black screen ?

Trying to understand a bit better.

Meantime - can you try uninstall and reinstall your app - if in case from desktop you can try private browser to see if it works good

Hope this helps!!

Thank you very much and have a fantastic day!
Warm regards

[CarlaA]

Hi @Aslam236! Were you able to uninstall/reinstall the app as @Humashankar suggested? If the suggestion worked, please mark their reply as an accepted solution. 

If you have any more questions, feel free to reach out!