How to unlock the password.

[inkuni001]

My Account Type is Pro.

my passcode options are locked .

I want to turn the passcodes off .

I have the waiting room enabled.

How can I unset the passcode?

[EddiePAEK]

Please check this article: https://support.zoom.us/hc/en-us/articles/115005166483-Managing-your-password

Cheers!

[Rupert]

Please check your settings here

https://zoom.us/account/setting

as well as here:

https://zoom.us/profile/setting

Are you the account Owner?

[8Has6t]

Yes, I am the account owner. I have looked in settings and the passcode is locked. I am unable to unlock it. How do I gain access to unlock it?

[8Has6t]

I am in my account and the passcode option is locked and I am unable to unlock it. 

[8Has6t]

Yes, I am the account owner. I have looked in settings and the passcode is locked. I am unable to unlock it. How do I gain access to unlock it?