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How to point at someone else's screen

2509Pedro
Newcomer
Newcomer

‎2021-09-05 10:20 AM

When working as customer support clients usually share screens to show what they're experiencing and sometimes the support agent will have to guide them on how to perform certain steps in the client's platform. It's excruciating whenever they have the option right in front of them and they're unable to locate it, it would be so much easier if under the annotation tools Zoom enabled the focus feature for everyone rather than just the screen presenter.

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-05 09:35 AM

Hi @2509Pedro!

 

Thank you for reaching out; that is a great suggestion and I appreciate you explaining how it would help you out. Currently, our product team reviews all feature requests submitted via our feedback form https://zoom.us/feed. I highly encourage you to submit this feature! 

 

Zoom Moderator 

-CA

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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