remove read.ai

[mg21082]

hi

by mistake i installed/connected read.ai to Zoom

i have removed all join and connected from read.ai for Zoom

and also in Zoom app management i removed read.ai

but read.ai keeps showing as a participant in every meeting i am joining (as host or not)

read.ai support does not provide any solution.

i am using Outlook 365 business

it is very annoying.

can you assist me?

thank

moti

[lisabk]

I am having the same issue.  We do not want Read ai connected to our zoom account. I need assistance from someone who can tell me the steps to remove. 

Thanks!

[CarlaA]

Hello @mg21082 @lisabk !

1. Please follow the steps outlined here to Delete Read account

2. If you are still seeing the Read app joining your meetings, take a look at this article: 

• Why is Read still joining my meetings after I told it to stop or if I deleted my account?

Please also note that you may remove an automated meeting tool from a meeting if you do not want the content of that meeting to be recorded. This can be done by clicking the Security icon in the Zoom Meeting window and then clicking Remove Participant. 

Another way to prevent automated tools from joining is to enable a waiting room for your entire account or a specific user.  You would then only admit participants and not the automated tools. 

Let me know if this helps!