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Newcomer
CravenG
Newcomer
November 22, 2022
Question

Host already has a meeting in progress

  • November 22, 2022
  • 3 replies
  • 84 views

I'm always the host and set up the meetings. I have the box checked anyone can join before host. When I start the meeting on my laptop my clients keep getting messages telling them "Host has a meeting in progress" or something on that order. I have gone to Youtube and watched the videos on how to try and fix this. Every time I copy and send link out in email it's the same thing and I am getting frustrated with Zoom doing this. Does anyone have an answer or can someone tell me what to actually I have 2 weeks to try to figure this out or I will have to say goodbye to zoom and switch to Microsoft Teams in order to do meetings.

    3 replies

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    November 22, 2022

    Hi, @CravenG,

     

    We see this reported a lot here in the Zoom Community, and sorry to say the cause is often a lack of understanding on how meetings are scheduled and attended.

     

    Every Meeting has a Meeting ID.  If you as the Host are in a meeting with one Meeting ID and your participants are trying to join another Meeting ID, they will get the message you described, "Host has another meeting in progress."

     

    Every Join link has the Meeting ID built into it.  When you get this report from a participant that they are getting this error, ask them for the Join link or Meeting ID that they are trying to get into, and you should compare that against the Meeting ID of the meeting you are in.  You can get that Meeting ID by clicking the green shield in the upper left corner of your Zoom screen:

    I've obscured the details of my own meeting ID and passcode, and the Invitation Link information; but when you click on the green shield, you will see the information about the meeting that you are in.

     

    I suspect in many cases the Zoom Host is clicking the Start button for their Personal Meeting ID or a meeting other than the meeting they intend to be in, and having sent the correct Join link to the potential participants, the Host is not in the meeting he/she intended to be in.  Zoom has no way of connecting your participants with you if you are in a different meeting.

    A
    Newcomer
    annc
    Newcomer
    February 14, 2023

    I only have the one meeting scheduled when this happens and so my guests can only have the correct meeting ID and passcode. How can I possibly be in another meeting under these circumstances? 

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    February 14, 2023

    You may only have one meeting scheduled, but you likely also have a Personal Meeting ID (PMI), and also likely to have recently scheduled meetings in the past, whose Meeting IDs are still valid.

     

    The only real way to troubleshoot this situation is to compare the Meeting IDs each of you is using. Check the Meeting ID of the meeting you’re in by clicking the shield in the upper left corner of your Zoom meeting window, and ask the other attendee to send you the Join link they are using, which contains the Meeting ID in it. 

    Ken_Jones
    Newcomer
    Ken_Jones
    Newcomer
    November 23, 2022

    I agree that it seems you are starting a second, different meeting than the one you have invited everyone else to join. Try clicking on your send copy of the invitation, to guarantee you are joining the same meeting as the others. 

    A
    Newcomer
    annc
    Newcomer
    February 15, 2023

    Thank you for your response. I have to admit, however, that I am still confused. If I am starting the scheduled meeting in Zoom and my guests are clicking on the link in the email generated by Zoom, how can the Meeting IDs be different? The problem must surely lie with Zoom itself. Also, there is the fact, which I did not mention before, that we have been meeting successfully for over two years now and have only experienced this difficulty on the last three or four occasions. The whole point of scheduling a meeting for a specific time is so that we can meet at that time, not waste time cross checking Meeting IDs.

      P
      Newcomer
      pakidd
      Newcomer
      September 3, 2024

      Same for me...  never had an issue scheduling multiple meetings until recently.  Out of the blue, I now can only host 1 at a time?? This will not work for us, I work at a hospital and need to be able to schedule telehealth appointments.  I don't know why this started happening, I haven't changed my process.   Very frustrating.  

       

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