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Having trouble with Zoom audio during screenshare

gsun
Newcomer
Newcomer

‎2021-08-21 08:07 PM - last edited on ‎2022-03-15 10:30 AM by Community Moderator | Employee

Hello! I was hoping someone could help me fix this. When I'm trying to share sound during a webinar, the music always comes out distorted. I already updated to the most recent version of Zoom. Any ideas for what to do?

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1 REPLY 1

scorpia22
Explorer
Explorer

‎2021-08-28 07:36 AM


Going back to older version works (like 5.6.6). You can use this link (not hosted by zoom so not official) https://zoom-us-zoom.en.uptodown.com/windows/versions).


But also, if you have 64-bit machine, use the 64-bit download, not the 32-bit. That also corrects the problem for me.

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