cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Having Trouble Accessing Recordings

jen221
Newcomer
Newcomer

‎2024-02-28 10:25 PM

My teacher has shared a link with us to view the cloud recording, but the page does not load to the recording, instead it keeps reloading to the registration page, is there any solution to this? why is it doing this??

Topics:
0 Likes
1 REPLY 1

mtg39
Newcomer
Newcomer

‎2024-03-02 02:13 PM

You likely have the registration link instead of the recording link. You can ask them to share the link again. There is also a marketplace app, Salepager, that can share the Zoom cloud recording link automatically. 

0 Likes