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Do meetings timeout after 40mins for free users when hosted by a paid user

Steve43
Explorer
Explorer

If a free user attends a meeting hosted by a paid Licensed user will the meeting for the free user timed out after 40 mins? or as it's hosted by a license user the free user will be able to continue in the meeting until the host disconnects?

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

The meeting duration is based on the licence status of the host. If the host has a paid account then the participants have no impact on the length of the meeting.  Please see this Zoom support article for me  details;

 

https://support.zoom.us/hc/en-us/articles/202460676-Understanding-time-limits-for-Zoom-Meetings 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

The meeting duration is based on the licence status of the host. If the host has a paid account then the participants have no impact on the length of the meeting.  Please see this Zoom support article for me  details;

 

https://support.zoom.us/hc/en-us/articles/202460676-Understanding-time-limits-for-Zoom-Meetings 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Hi, Frank, that's what I was told but I am a Pro user tutoring kids (free users!) and my student gets kicked off after an hour, every week, so they need to reconnect!  Do you have any idea why that happens?

 

Thanks

 

Peter Gregory