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Group HD video

ghartman233
Newcomer
Newcomer

I am the account owner (Zoom Pro One) and only user. I want to enable Group HD Video, but get a "Locked by admin" message. How do i make this happen?

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @ghartman233 

 

You have to request it first.  See this Zoom Support article for details:

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!

TaylorMiller
Newcomer
Newcomer

Hello,

I'm a Pro user too and would like to request that you activate Group HD for me.

How and where do I send the request?

Thank you