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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Grain Recorder Won't Uninstall

jennywb
Newcomer
Newcomer

I installed the Grain Recorder on my Mac and integrated it with my Zoom account. Then, when I decided to no longer use it, I removed it from my installed apps on Zoom, AND I uninstalled it from my computer. 

 

And yet it STILL keeps entering every Zoom meeting room I start. How do I get this thing properly disconnected from my Zoom account? 

 

Thank you.

6 REPLIES 6

ianhussey
Newcomer
Newcomer

I have the same problem. (And obviously not a very active "community"!)

canderson_hed
Newcomer
Newcomer

We have an account user who did not install the Grain app, but it appears randomly and records meetings. 

jamiwhited
Newcomer
Newcomer

Same here. Grain keeps coming up on my meetings and I've been kicked out of a couple because they aren't supposed to be recorded. When I go to my apps section Grain isn't showing up so I can't uninstall something I don't have!

ChaosToOrder
Newcomer
Newcomer

of course this didn't work, that's the point of why the OP wrote the post. The app IS uninstalled, but it keeps popping up, that is the problem.

Exactly! I'm having the same problem, and it's driving me NUTS!

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @dms2,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this link on to deauthorize Grain from your Zoom account. 

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?