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Issue with virtual background

PiscesMac
New Member
New Member

A few updates ago, the Zoom app stopped showing my background when I had the Virtual backgrounds turned OFF! What I see is myself with a light blue gradient background. What am I missing? Is there a setting somewhere to set? The Zoom support bots were no help(endless loop of the same suggestions that don't work or don't apply). I appreciate any help anyone has to offer. 🙂

1 REPLY 1

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @PiscesMac

 

 When you go into settings on the Zoom Workplace desktop client and you click on virtual backgrounds do you see the none with a blue border around it like the screenshot I posted?

Screenshot 2025-01-03 at 4.58.46 PM.png


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?