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Getting Invalid ID error

Nantu
Newcomer
Newcomer

I got this error for a meeting I'd scheduled for 11. I had just ended some earlier meetings with the same client with no problem. When I got this error, I was not able to join my own meeting, so I deleted the zoom location and added a new one using the Outlook add-in. Once I did that, I restarted my meeting. My internal colleagues were then easily able to join the meeting, but none of the external clients were able to join.

 

How do I prevent this from happening in future?

3 REPLIES 3

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Nantu, I am sorry I missed this! Are you still having issues with this? If so, please let me know.

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

I have same problem when ivwsnt to join a meet get invalid id...... However other person join that meet and dont have this problem 

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Alirezaaa thank you for posting for the first time and welcome to the Zoom Community!

 

Please follow the steps outlined in the following support article to troubleshoot invalid meeting id: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068841

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?