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Finding a trashed cloud recording

LindaW1
Newcomer
Newcomer

‎2023-02-26 12:40 PM

I trashed the audio recording of a meeting from two days ago. I went to retrieve it and the trash bin shows 9 recordings are available. but when I open the trash, only two recordings show neither one is the most recent. How do I find the missing seven recordings, one of which is the audio recording of my meeting?

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2 REPLIES 2

Jameswalter
Contributor III
Contributor III

‎2023-02-27 01:45 AM

How to recover a deleted cloud recording in the web portal
Sign in to the Zoom web portal.
In the navigation menu, click Recordings.
At the top right, you will see a Trash icon if there are any cloud recordings in the trash.
Click the icon to see any deleted cloud recordings.

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LindaW1
Newcomer
Newcomer

‎2023-02-27 03:27 PM

The problem is that the file I want to recall does not show up on the list under TRASH, even though TRASH shows that there are  9 files available - only two files are visible. The file I am looking for is less than a week old - it should have been visible in TRASH.

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