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File Explorer Issues after Zoom Update

pucketlz
Explorer
Explorer

‎2024-09-27 10:08 AM

Is anyone else having issues with File Explorer after the 6.2 Zoom update? We're seeing some issues across a couple of users and wondered if anyone else is also seeing it. File Explorer will freeze or crash. The issue only got resolved when we went back to an older version of Zoom. 

Topics:
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2 REPLIES 2

vdrobenov
New Member
New Member

‎2025-01-24 01:41 PM

Same here! Any update on that?

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to vdrobenov

‎2025-01-24 02:28 PM

Hello @vdrobenov,

Welcome to the Zoom Community! We're glad to have you here.

I’m currently using version 6.3.6, and the file explorer is functioning as expected on my end.

Please try updating your app, and let us know if you need any further assistance.

We’re here to help!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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