Failed to Convert Recording

[Anne-Marie1]

Hello!  I've recorded many and have never received this message. When I double click, nothing happens. Please help! thanks!

[CarlaA]

Hi @Anne-Marie1 , thank you for reaching out to the Zoom community with your question!

Please follow the steps outlined in this article if you're experiencing issues with the local recordin not converting: Troubleshooting local recording issues

Let me know if that helps!

Carla,
Zoom Community Team

[Anne-Marie1]

Hi Carla, unfortunately, nothing happens, and I deleted some space... any other solutions?