Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-02-15 10:57 AM
Prompt says
"For better performance on your Mac with Apple Silicon Chip, please update Zoom to the version compatible with your device."
Or
"Your app version needs to be 5.14.5 or higher to sign in...."
I click update. Then install.
It says,
"Your client has been successfully updated."
It works fine until the next I launch zoom I have to go through the same steps.
2024-06-04 02:37 PM
same...for two years. Uninstalled, reinstalled, it always comes back. The only difference I experience is that clicking the Update button tells me "Unable to install updates" with error code 10002.
2024-06-04 03:49 PM - edited 2024-06-04 03:49 PM
Hello,
Zoom error code 10002 support article:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0070039
Regards
If my reply helped, don't forget to click the accept as solution button!