1132 Error

[ard112]

Hi,

I have been recieving 1132 error for many months. I sent appeals many times and the reponse I receive was always same. However, my account is still locked. I tried to reset my Macbook but it did not help either. I need to daily use my Zoom but noone helped.

"Hi There,

Thank you for submitting your report. Based on the information provided, we have verified that your Zoom account is currently active and there are no restrictions or issues associated with it at this time.

If you are still experiencing any issues, we kindly ask that you submit a new report. Please ensure that the report is submitted from the device or account where you're experiencing the issue, as this will help us assist you more effectively.

If you are receiving an 1132 error, please follow the below steps to report:

1. Update the Zoom application. (For instructions on how to update please click here)
2. Attempt to sign into your account in the client to recreate the 1132 error (This option is only available upon sign in)
3. Click the "Report to Zoom" button and provide requested information.
4. Confirm the report that is sent to your email.

If you need any further assistance, feel free to reach out. We're happy to help!

Best Regards,
Zoom Trust and Safety Team"

[MGSR · Accepted solution]

Hi @ard112,

I'm sorry, the concern can only be solved by contacting Zoom Trust & Safety. Kindly submit a request through https://zoom.us/appeals.